Conversational AI vs Generative AI: Choosing the Right AI Strategy for Your Business

por | Feb 26, 2025 | AI News

What is ChatGPT? The world’s most popular AI chatbot explained Generative AI encompasses a wide range of technologies, including text writing, music composition, artwork creation, and even 3D model design. Essentially, generative AI takes a set of inputs and produces new, original outputs based on those inputs. This type of AI employs advanced machine learning methods, most notably generative adversarial networks (GANs), and variations of transformer models like GPT-4. Conversational AI, on the other hand, is crucial for improving customer interaction and engagement. This means there are some inherent risks involved in using them—some known and some unknown. Building a generative AI model has for the most part been a major undertaking, to the extent that only a few well-resourced tech heavyweights have made an attempt. OpenAI, the company behind ChatGPT, former GPT models, and DALL-E, has billions in funding from bold-face-name donors. What is a chatbot? Since chatbots are cost-effective and easy to implement, they’re a good choice for companies that want to automate simple tasks without investing too heavily in technology. While my survey experiment here is just one example of overcoming replacement bias, you can easily extend the thought of AI augmentation into other areas. For example, I do a lot of traveling for work, so I often think of ways to improve air travel. How about, instead of using AI-powered facial scanning to replace a security guard at an airport, use the technology to smooth out the check-in experience or provide premium services? For example, someone who looks tired waiting for a connection could be offered time in a premium lounge. There are various types of...

How an Automation Platform Can Help Banks Streamline Digital Customer Journeys SPONSOR CONTENT FROM NEWGEN

por | Nov 14, 2024 | AI News

The Role of Automation in Retail Banking: Enhancing Customer Service and Efficiency Any data from the onboarding of the customer to the current period can be retrieved without any hassle. In the case of data entry, data from structured and unstructured loan documents can be entered automatically, moving further into loan processing and account opening systems. Automation enables you to expand your customer base adding more value to your omnichannel system in place. Through this, online interactions between the bank and its customers can be made seamless, which in turn generates a happy customer experience. Gen AI chatbots can understand individual preferences and behaviors, ensuring that every interaction feels tailored to your unique needs and financial goals, making banking feel more like a personalized concierge service. Banks cannot afford to spend months or years trying to establish automation in their operations. A native low-code capability enables development and deployment of all types of applications with speed through composition. It also facilitates proliferation of automation technologies across the bank without loss of time and synergy, which boosts consistency of experience across the organization. However, the timing, relevance, level of personalization, and content of communication determine whether their customers and partners engage. One large private bank reduced the process of initiating a loan from a typical 60 minutes to less than 10 minutes by using Newgen’s platform. It has also dramatically sped up the underwriting process, from 100 minutes to 30 minutes, and it used end-to-end automation to reduce the time of closures of loans to under a day. Once you’ve successfully implemented a new automation service, it’s essential to evaluate...

How an Automation Platform Can Help Banks Streamline Digital Customer Journeys SPONSOR CONTENT FROM NEWGEN

por | Nov 14, 2024 | AI News

The Role of Automation in Retail Banking: Enhancing Customer Service and Efficiency Any data from the onboarding of the customer to the current period can be retrieved without any hassle. In the case of data entry, data from structured and unstructured loan documents can be entered automatically, moving further into loan processing and account opening systems. Automation enables you to expand your customer base adding more value to your omnichannel system in place. Through this, online interactions between the bank and its customers can be made seamless, which in turn generates a happy customer experience. Gen AI chatbots can understand individual preferences and behaviors, ensuring that every interaction feels tailored to your unique needs and financial goals, making banking feel more like a personalized concierge service. Banks cannot afford to spend months or years trying to establish automation in their operations. A native low-code capability enables development and deployment of all types of applications with speed through composition. It also facilitates proliferation of automation technologies across the bank without loss of time and synergy, which boosts consistency of experience across the organization. However, the timing, relevance, level of personalization, and content of communication determine whether their customers and partners engage. One large private bank reduced the process of initiating a loan from a typical 60 minutes to less than 10 minutes by using Newgen’s platform. It has also dramatically sped up the underwriting process, from 100 minutes to 30 minutes, and it used end-to-end automation to reduce the time of closures of loans to under a day. Once you’ve successfully implemented a new automation service, it’s essential to evaluate...

5 Best AI Tool Aggregators Thousands of AI tools have been by René Remsik

por | Ago 12, 2024 | AI News

New AI tool can diagnose cancer, guide treatment, predict patient survival Harvard Gazette With a broad spectrum of categories, including SEO, Audio Generator, Writing, Marketing, Productivity, and more, AI creators can efficiently find solutions to meet their needs. AI companies benefit from a free listing opportunity, fostering a rich ecosystem of tools. AiToolswiki emerges as a versatile platform, empowering AI founders with an expansive collection of AI tools across diverse categories. From 3D and AI Detection to Business, Marketing, Healthcare, and beyond, the website offers an exhaustive list of AI tools tailored to myriad needs. By consistently sharing accurate, insightful information, you position yourself as a go-to expert in your industry. It’s like having a research assistant by your side, helping you build credibility with every post or comment. Incorporating audio and video elements into your content can significantly increase its impact and reach. Descene’s AI Tools Hub provides Ai founders opportunity to showcase their tools to a wide audience. By submitting their tools to this platform, AI founders can increase their visibility and reach potential users who are looking for AI solutions. The directory’s categorization and search filters make it easy for users to find the tools that suit their needs. The Techlomedia AI website hosts a comprehensive AI Tools Directory, a valuable resource for AI founders seeking to promote their software. The directory covers a wide spectrum of AI tools, catering to diverse industries like finance, healthcare, marketing, and more. Each tool is accompanied by a detailed description, helping users understand its functionalities and benefits. Users can easily identify whether a tool is free, freemium, or a...